FAQ

• Q: What is StonkHub?
  A: A trading bot running real money in public, a roster of house traders posting today's picks, and a live read on what r/wallstreetbets is hyping. Every bot trade is published, winners and losers, with a running track record and a season Wrapped. There's also Moon or Doom, a pick'em game where you call stocks and get graded in public.
• Q: Is the bot really trading real money?
  A: Yes. Strategies audition in a paper lab first; the ones that graduate trade a funded brokerage account. Every fill lands on the public track record, including the losers. Nothing is hidden or cherry-picked.
• Q: Who are the house traders?
  A: A roster of house characters, each with its own style and a thesis for every trade. They post picks, paper-trade them with stops and targets, and every position gets graded in public. They're house-run bots with a record, not people giving tips, and none of it is real money. That's the bot's job.
• Q: What's free and what do I pay for?
  A: Free forever: the real-money bot, its full track record and season Wrapped, the house traders and their picks, the top 5 trending WSB tickers, the WSB sentiment feed, the earnings calendar, and a watchlist of 3 tickers. Plus ($12/mo) adds the full trending list, price alerts, an unlimited watchlist, the trade journal, signal confluence and the position calculator. Pro ($29/mo) adds composite conviction scores, price alerts by email and the journal risk dashboard.
• Q: Is this financial advice?
  A: No. StonkHub surfaces patterns and sentiment — it does not recommend trades. Always do your own research and consult a licensed advisor before making investment decisions.
• Q: How do subscriptions and billing work?
  A: Plus and Pro are live and both start with a 7-day free trial. Billing runs through Stripe, monthly or annual (12 months for the price of 10), and you can cancel anytime from Profile → Billing.
• Q: How do I cancel my subscription?
  A: Go to Profile → Billing and click 'Manage Subscription' to open the Stripe customer portal, where you can cancel at any time. Your access continues until the end of the current billing period.
• Q: Do you offer refunds?
  A: Every paid plan starts with a 7-day free trial: cancel during the trial and you're never charged. Once you're charged, all sales are final. We do not provide refunds, partial credits, or pro-rated returns for any reason, including unused subscription time, accidental renewals, or buyer's remorse. Cancel anytime from Profile → Billing to prevent future charges. If you believe a charge was made in error after a successful cancellation, email [email protected] within 7 days and we'll investigate the billing records.
• Q: Where does your data come from?
  A: Sentiment data comes from public r/wallstreetbets posts and comments (via the Reddit API). Our signals are derived analytics — technical indicators and strategy triggers — computed from licensed market data feeds. We never redistribute the raw data, only our own derived signals and aggregates.
• Q: Why focus on r/wallstreetbets?
  A: WSB has a documented track record of driving measurable price and volume moves (GME, AMC, BBBY, and many smaller names). Tracking the subreddit shows what retail traders are talking about — a view you don't get from price data alone.